1. Customized products may have a different price than the listed price on the site, as each item is specially tailored to your request.

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2. A price quote and payment link will be sent to you via email after you submit your customization form. Production of your custom product will begin only after full payment is received.

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3.By submitting a customization request, you acknowledge that the item is made specifically for you and may not be eligible for returns or refunds, except in cases of manufacturing defects.

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4.All customization requests are subject to approval. We reserve the right to refuse or modify requests that are not feasible or violate applicable laws.

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5.Final designs will be shared for approval before production, and production will begin only after confirmation.

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6.You agree that any images, text, or designs you provide for customization do not infringe on third-party copyrights or intellectual property.

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7.Pricing, availability, and production time may vary depending on the complexity of your request. All custom products are specially crafted for you using hand-picked stones to suit your preferences and intentions.